{"id":117,"date":"2016-08-08T09:17:58","date_gmt":"2016-08-08T09:17:58","guid":{"rendered":"https:\/\/www.benedictinedom.com\/flamboyant-palais\/?page_id=117"},"modified":"2025-03-18T10:22:53","modified_gmt":"2025-03-18T10:22:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.benedictinedom.com\/flamboyant-palais\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div id=\"gl-terms\" class=\"privacy-policy\">\r\n<h2 class=\"navigation-title\">CONTENTS<\/h2>\r\n<ol class=\"privacy-navigation\">\r\n \t<li><a href=\"#social-responsibility\">SOCIAL RESPONSIBILITY<\/a><\/li>\r\n \t<li><a href=\"#accessing-site\">ACCESSING OUR SITE<\/a><\/li>\r\n \t<li><a href=\"#intellectual-property\">INTELLECTUAL PROPERTY RIGHTS<\/a><\/li>\r\n \t<li><a href=\"#acceptable-use\">ACCEPTABLE USE<\/a><\/li>\r\n \t<li><a href=\"#generated-content\">USER GENERATED CONTENT AND MODERATION<\/a><\/li>\r\n \t<li><a href=\"#uploading-material\">UPLOADING MATERIAL TO OUR SITE<\/a><\/li>\r\n \t<li><a href=\"#content-standards\">CONTENT STANDARDS<\/a><\/li>\r\n \t<li><a href=\"#content-guidelines\">CONTENT GUIDELINES FOR ALCOHOL RESPONSIBILITY<\/a><\/li>\r\n \t<li><a href=\"#reliance\">RELIANCE ON INFORMATION POSTED<\/a><\/li>\r\n \t<li><a href=\"#our-liability\">OUR LIABILITY<\/a><\/li>\r\n \t<li><a href=\"#information-about\">INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND EVENTS<\/a><\/li>\r\n \t<li><a href=\"#malicious-code\">MALICIOUS CODE, HACKING AND OTHER OFFENCES<\/a><\/li>\r\n \t<li><a href=\"#linking-to-our-site\">LINKING TO OUR SITE<\/a><\/li>\r\n \t<li><a href=\"#links-from-our-site\">LINKS FROM OUR SITE<\/a><\/li>\r\n \t<li><a href=\"#indemnity\">INDEMNITY<\/a><\/li>\r\n \t<li><a href=\"#entire-agreement\">ENTIRE AGREEMENT<\/a><\/li>\r\n \t<li><a href=\"#jurisdiction\">JURISDICTION AND APPLICABLE LAW<\/a><\/li>\r\n \t<li><a href=\"#variations\">VARIATIONS<\/a><\/li>\r\n \t<li><a href=\"#transferring-this-agreement\">TRANSFERRING THIS AGREEMENT<\/a><\/li>\r\n \t<li><a href=\"#information\">INFORMATION ABOUT US<\/a><\/li>\r\n<\/ol>\r\nThis page (together with the documents referred to on it) tells you the terms of use on which you may make use of this website and any and all other online or digital platforms (including without limitation mobile and other applications, such as Facebook apps) which we maintain (our \u201cSite\u201d). Please read these terms of use carefully before you start to use our Site. This Site is for the personal use, of persons who are lawfully permitted to purchase and consume alcoholic beverages, in countries and other territories where the sale, advertising and consumption of alcoholic beverages is lawful. By using our Site, you indicate that you accept these terms of use and that you agree to abide by them. Please exit our Site immediately if you do not accept these terms of use.\r\nThese terms refer to the <a href=\"..\/privacy-policy\/\">Privacy<\/a> and <a href=\"..\/cookie-policy\/\">Cookie<\/a> Policies, which also apply to your use of our Site.\r\nPlease exit our Site immediately if you are not of legal age for consuming alcoholic beverages in the country or other territory in which you are located, or if you are accessing our Site in a country or other territory where use of our Site is not permitted. Content is to be shared with those over the legal drinking age only.\r\n<h3 id=\"social-responsibility\">1. SOCIAL RESPONSIBILITY<\/h3>\r\nAs part of our commitment to responsible marketing, we comply with the social responsibility policies established by DISCUS (<a href=\"https:\/\/www.distilledspirits.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.distilledspirits.org<\/a>) \u2013 the Distilled Spirits Council for the United States and spiritsEUROPE (<a href=\"https:\/\/spirits.eu\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/spirits.eu\/<\/a>) \u2013 the European representative body for producers of spirit drinks, which set out the principles we maintain in all of our sales and marketing activities, including advertising and promotional programmes.\r\n<h3 id=\"accessing-site\">2. ACCESSING OUR SITE<\/h3>\r\nAccess to our Site is permitted on a temporary basis to users located in countries or other territories where the sale, advertising and consumption of alcoholic beverages is permitted. We reserve the right to withdraw, amend, suspend or terminate indefinitely the services we provide on our Site without notice. We may suspend, terminate, or restrict access to the services we provide on our Site if you have breached these terms and\/or breached our Content Standards. We may also suspend, terminate or restrict access with immediate effect if, for example, we need to take steps to defend the Site or its users from fraud, malware, spam or cybersecurity or data breaches or if we are required to do so by law. We will not be liable if for any reason our Site is unavailable at any time or for any period.\r\nWhere you are given a username and account details as part of your registration, you must keep your username and any passwords confidential, and you must not disclose it to any third party. We will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with any unauthorised use of your username and password by a third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.\r\n<h3 id=\"intellectual-property\">3. INTELLECTUAL PROPERTY RIGHTS<\/h3>\r\nAll intellectual property and database rights, in our Site, and in the materials published on it by us, including but not limited to trademarks, designs, logos, text, images, audio and video materials, look and feel and software (including code, interface and website structure) (\u201cMaterials\u201d) are owned by us, our subsidiaries, affiliates companies and\/or any of our partners. The Materials are protected by intellectual property laws and treaties around the world. All such rights are reserved. You may not remove any copyright or other proprietary notices from any Materials on our Site.\r\nExcept as provided in these Terms and Conditions of Website Use, the use of this Site does not grant you any rights, title, interest or license to any Materials you may access on this Site. You are entitled to use the Materials on the Site for the sole purpose of use of the Site, and you may not use the Materials for any other purpose not connected with your enjoyment of the Site. You may print a reasonable number of hard copies, and may download extracts, of any page(s) from our Site for your lawful, personal, non-commercial use.\r\nYou must not use any part of the Materials on our Site for commercial purposes unless expressly permitted by us and\/or, where applicable, from the relevant Owner.\r\n<h3 id=\"acceptable-use\">4. ACCEPTABLE USE<\/h3>\r\nYou may use our Site only for lawful purposes and we reserve the right, in our sole discretion, to terminate your use of the Site where you are in breach of these terms.\r\nYou are not permitted to use the Materials outside of the Site, save that you may use the recipes contained in the Site for your professional and domestic use as you see fit. You may not use our Site:\r\n<ul>\r\n \t<li>In any way that breaches any applicable local, national or international law or regulation.<\/li>\r\n \t<li>In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.<\/li>\r\n \t<li>For the purpose of harming or attempting to harm minors in any way or which is intended to promote alcohol to minors.<\/li>\r\n \t<li>To send, knowingly receive, upload, download, use or re-use any Material which does not comply with our Content Standards below.<\/li>\r\n \t<li>To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).<\/li>\r\n \t<li>To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware (\u201cMalicious Code\u201d).<\/li>\r\n<\/ul>\r\n<h3 id=\"generated-content\">5. USER GENERATED CONTENT AND MODERATION<\/h3>\r\nWe may from time to time provide interactive services on our Site which may include information and materials uploaded by other users of the Site, including, without limitation, comments and posts, chat rooms and forums, bulletin boards, social content, music mix rooms, image upload features, interactive drinks and recipe functionality and interactive club finder. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, AND any additional terms that apply which you will need to agree to (e.g., Content Guidelines).\r\nUnless otherwise stated in these terms and conditions or any applicable additional terms, we do not, and are under no obligation to: oversee, monitor or moderate any interactive service we provide on our Site, or any content uploaded by users of the interactive services on our Site.\r\nThe views expressed by other users on our Site do not represent our views or values and are not endorsed by us. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards.\r\nIf a Site promotes or markets any Bacardi branded products or services, we reserve the right to moderate any user-generated content that is uploaded to such Site to ensure that our Content Standards and\/or Content Guidelines are being adhered to. We reserve the right to remove any user-generated content that we consider (in our sole discretion) contravenes our Content Standards.\r\nIf you wish to complain about content uploaded by other users, please contact us on <a href=\"https:\/\/Contact.BacardiLimited.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/Contact.BacardiLimited.com<\/a>.\r\n<h3 id=\"uploading-material\">6. UPLOADING MATERIAL TO OUR SITE<\/h3>\r\nWhere you submit your own content, images, photographs, recipes, videos, and any other materials (\u201cYour Content\u201d) to the Site, you hereby give us, and our group companies and business partners, a non-exclusive licence to display Your Content on the Site, and to use Your Content for our own purposes (including for our own promotional purposes), and to allow other users to view, interact with, share and download Your Content. You acknowledge that given the nature of the Site, Your Content will be publicly visible and may be shared by third parties, and that even if you delete Your Content from the Site, it may still be visible to third parties who have already interacted with or shared Your Content. You shall ensure that you have all relevant permissions, rights and licences to publish Your Content on the Site\r\nYour Content that you upload to our Site (including interactions with other users) must comply with our Content Standards. Any material you upload to our Site will be considered non-confidential and non-proprietary, and unless otherwise agreed in writing between us, we have the right to use, copy, distribute and disclose to third parties any such material in whole or in part for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy. You waive any moral rights in respect of any material you upload to our Site.\r\nWe will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Site.\r\nWe have the right to remove any material or posting you make on our Site if, in our sole opinion, such material does not comply with our Content Standards.\r\n<h3 id=\"content-standards\">7. CONTENT STANDARDS<\/h3>\r\nAny and all material which you contribute to our Site must comply with the spirit, as well as the letter, of the following content standards and our Content Guidelines where applicable. These standards apply to each part of any contribution as well as to its whole.\r\nYour contributions must:\r\n<ul>\r\n \t<li>Be accurate (where they state facts).<\/li>\r\n \t<li>Be genuinely held (where they state opinions).<\/li>\r\n \t<li>Comply with applicable law in the UK, the US and in any country from which they are posted.<\/li>\r\n<\/ul>\r\nYour contributions must not:\r\n<ul>\r\n \t<li>Contain any material which is unlawful, obscene, offensive, hateful or inflammatory.<\/li>\r\n \t<li>Contain sexually explicit material.<\/li>\r\n \t<li>Harm, or attempt to harm, minors in any way.<\/li>\r\n \t<li>Be targeted at an under legal drinking age audience<\/li>\r\n \t<li>Encourage, condone, promote or glamorise under-age, excessive or irresponsible consumption of alcoholic beverages or drink driving.<\/li>\r\n \t<li>Promote violence<\/li>\r\n \t<li>Contain any material or engage in activities which are indecent, demeaning or insulting or would cause offence to others on grounds of gender, race, religion, creed, nationality, culture, disability, sexual orientation or age.<\/li>\r\n \t<li>Infringe any copyright, database right, trademark or other proprietary right of any other person.<\/li>\r\n \t<li>Be likely to deceive any person.<\/li>\r\n \t<li>Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.<\/li>\r\n \t<li>Promote any illegal or immoral activity.<\/li>\r\n \t<li>Be threatening, abuse or invade another\u2019s privacy, or cause annoyance, inconvenience or needless anxiety.<\/li>\r\n \t<li>Be likely to harass, upset, embarrass, alarm or annoy any other person.<\/li>\r\n \t<li>Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.<\/li>\r\n \t<li>Give the impression that they emanate from us, if this is not the case.<\/li>\r\n \t<li>Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.<\/li>\r\n \t<li>Disclose any personally identifiable information about yourself or any other party (e.g., telephone number, geographic address, or any other information from which an individual\u2019s identity or contact information can be derived).<\/li>\r\n<\/ul>\r\nThis list only serves to provide examples and is not meant to be an exhaustive list.\r\n<h3 id=\"content-guidelines\">8. CONTENT GUIDELINES FOR ALCOHOL RESPONSIBILITY<\/h3>\r\n\u201cContent\u201d includes any contribution posted or made available by You on our Site, including, but not limited to, cocktail names, recipes, comments, pictures, videos, and any other materials. Any, and all Content which You contribute to the Site must comply with these Content Guidelines.\r\n\r\nContent must adhere to the following:\r\n<ul>\r\n \t<li>Anyone whose image or video is featured should be and look the age as required by local regulations (e.g., 25+ in the UK) and their express consent must be sought.<\/li>\r\n \t<li>No child\/minor even in the background.<\/li>\r\n \t<li>Do not use or show personalities or celebrities, cartoon characters or images, music or any references that primarily appeal to persons below the legal age for consuming alcoholic beverages in the country or other territory in which you are located (e.g., Santa Claus).<\/li>\r\n \t<li>If you are located in the US, do not reference names of, or website links to, legal entities and\/or individuals that hold on-trade or off-trade alcohol beverage licenses in the US (\u201creferences\u201d include, but are not limited to, statements, photographs, and videos).<\/li>\r\n<\/ul>\r\nContent should not display or condone:\r\n<ul>\r\n \t<li>Activities that reward or encourage excessive or irresponsible consumption of alcohol, including but not limited to; underage consumption, drinking games, rapid or unsafe drinking, overconsumption, drunk driving.<\/li>\r\n \t<li>Aggression or unruly, irresponsible, or anti-social behaviour or link alcohol with brave, tough or daring people or behaviour.<\/li>\r\n \t<li>Illicit drugs.<\/li>\r\n \t<li>Rewarding oneself with alcohol, or consuming alcohol as a way to escape from something or overcome boredom, loneliness or other problems.<\/li>\r\n \t<li>Glamorising the consumption of alcohol itself or presenting alcohol as a key component of the sexual, social, professional, educational, or athletic success or popularity.<\/li>\r\n \t<li>Consumption of alcohol having any medical or therapeutic effect.<\/li>\r\n \t<li>Any activities or locations in which drinking would be unsafe or unwise; sport, violent behaviours (or games), dangerous environment\/situations (e.g., water activities or driving any vehicle).<\/li>\r\n<\/ul>\r\nAlcoholic products\/cocktails \u2013 Please endorse responsible consumption of alcoholic products and cocktails, and:\r\n<ul>\r\n \t<li>Generally, advocate responsible drinking.<\/li>\r\n \t<li>Show controlled handling, pouring and serving of alcohol.<\/li>\r\n \t<li>We recommend you create cocktails with each serving containing a maximum of 1.5 ounces (or 45ml) of alcohol at 40% ABV or equivalent (for example 3 ounces of alcohol at 20% ABV).<\/li>\r\n \t<li>We encourage you to create cocktails with lower ABV and cocktails without alcohol.<\/li>\r\n \t<li>We recommend you use ounces and ml measurements in your recipes.<\/li>\r\n \t<li>Avoid showing plastic straws.<\/li>\r\n<\/ul>\r\nThis list only serves to provide examples and is not meant to be an exhaustive list.\r\nFor more on alcohol responsibility please visit <a href=\"http:\/\/responsibility.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/responsibility.org\/<\/a> and <a href=\"https:\/\/www.responsibledrinking.eu\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.responsibledrinking.eu\/<\/a> or any official local alcohol responsibility site.\r\n<h3 id=\"reliance\">9. RELIANCE ON INFORMATION POSTED<\/h3>\r\nCommentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents. We may help connect users offering their services (such as bar tending, service staff, mixology services) (\u201cUser Services\u201d) with other users seeking to use such User Services. We do not vet or scrutinise any content offering User Services. You acknowledge that we do not supervise or monitor or moderate users offering User Services, and that we do not offer User Services. You agree that we are not liable or responsible in any way for User Services and that we do not endorse or recommend any particular User Services. Nothing in our relationship or these terms shall create any employment, agency, joint venture, partnership or other relationship between you and Bacardi-Martini B.V. We accept no responsibility for any liability arising in relation to the offer or receipt of any User Services and it is your responsibility to enter into contracts with other users as necessary to regulate such User Services.\r\nYou confirm that have all licenses, qualifications and experience necessary to offer any User Services advertised or offered by you.\r\nWe may help you register or attend events organised by other members and connect with other members at such events. You agree that we are not responsible for such events, nor are we responsible for the conduct of other attendees at such events.\r\n<h3 id=\"our-liability\">10. OUR LIABILITY<\/h3>\r\nThe material displayed on our Site is provided \u201cas is\u201d and without any guarantees, conditions or warranties as to its accuracy, to the extent permitted by law, we and all other members of our Group of Companies and our affiliates (\u201cOur Group\u201d) hereby expressly exclude and disclaim:\r\nAll conditions, representations, or warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose and other terms which might otherwise be implied by statute, common law or the law of equity.\r\nAny liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the User Services, or your use of our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.\r\nBecause some jurisdictions do not allow the exclusion or limitation of liability or damages, Our Group\u2019s liability in such jurisdictions shall be limited to the fullest extent permitted by law.\r\nNothing in these terms affects or limits your statutory rights as a consumer.\r\n<h3 id=\"information-about\">11. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND EVENTS<\/h3>\r\nYour privacy is important to us. We process information about you in accordance with our <a href=\"..\/privacy-policy\/\">Privacy Policy<\/a>.\r\n<h3 id=\"malicious-code\">12. MALICIOUS CODE, HACKING AND OTHER OFFENCES<\/h3>\r\nYou must not misuse our Site by knowingly introducing any malicious code. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.\r\nWe will not be liable for any loss or damage caused by a distributed denial-of-service attack or Malicious Code that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.\r\n<h3 id=\"linking-to-our-site\">13. LINKING TO OUR SITE<\/h3>\r\nUnless otherwise authorised in writing by us, you may not suggest any form of association, approval or endorsement of any website on our part. If you wish to make any use of Material on our Site other than that set out above, please address your request for the attention of our Digital Director as specified in section 20 of the present Terms and Conditions of Website Use.\r\n<h3 id=\"links-from-our-site\">14. LINKS FROM OUR SITE<\/h3>\r\nWhere our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.\r\n<h3 id=\"indemnity\">15. INDEMNITY<\/h3>\r\nYou will indemnify Our Group against any loss, damage or cost incurred by us arising out of your use of our Site, any User Services provided by you or accessible to you via the Site, any breach of these terms and conditions by you, or your violation of any other laws, regulations and rules. You will also indemnify us against any claims that information or material which you have submitted to us is in violation of any law or in breach of any third-party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence and infringement of any intellectual property right). We reserve the right exclusively to defend and control any claims arising from the above and you will fully cooperate with us in any such defences.\r\n<h3 id=\"entire-agreement\">16. ENTIRE AGREEMENT<\/h3>\r\nThese terms of use, including our <a href=\"..\/privacy-policy\/\">Privacy Policy<\/a> and <a href=\"..\/cookie-policy\/\">Cookie Policy<\/a> constitute the entire agreement between you and us in relation to your use of our Site.\r\n<h3 id=\"jurisdiction\">17. JURISDICTION AND APPLICABLE LAW<\/h3>\r\nDetails of our internal complaint-handling system can be found here:\r\nIn the event a dispute cannot be resolved between us and any business users by means of our internal complaint-handling system, we may agree to enter into mediation to settle such a dispute and will do so in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure or Alternative Dispute Resolution Group (ADRG) procedure. Unless otherwise agreed by us in writing, the mediator will be nominated by CEDR or ADRG.\r\nIf you are located in the U.S., these terms are governed and construed in accordance with the laws of the State of New York, excluding its conflicts of law rules, and any dispute arising out of or relating to these Terms and Conditions of Website Use or your access or use of this Site will be subject to the exclusive jurisdiction of the courts located within the county of New York in the State of New York, and you hereby submit to the personal jurisdiction of such courts. If you are located anywhere except the U.S., then (i) these terms are governed by English law; and (ii) the English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country and (iii) these Terms and Conditions of Website Use are governed by English law.\r\n<h3 id=\"variations\">18. VARIATIONS<\/h3>\r\nWe may revise these terms of use at any time by amending this page.\r\n<h3 id=\"transferring-this-agreement\">19. TRANSFERRING THIS AGREEMENT<\/h3>\r\nWe may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.\r\n<h3 id=\"information\">20. INFORMATION ABOUT US<\/h3>\r\nIn the present Terms and Conditions of Website Use and in the connected <a href=\"..\/cookie-policy\/\">Cookie<\/a> and <a href=\"..\/privacy-policy\/\">Privacy<\/a> Policies, \u201cWe\u201d or \u201cus\u201d or \u201cBMBV\u201d means Bacardi-Martini B.V., registered in Weena 505, 3013 AL, Rotterdam, The Netherlands. If you have any concerns about material which appears on our Site or if you need to communicate with us go online at <a href=\"https:\/\/Contact.BacardiLimited.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/Contact.BacardiLimited.com<\/a>.\r\n\r\n<\/div>\n<h2>Conditions g\u00e9n\u00e9rales d\u2019utilisation<\/h2>\n<h3>1. EDITEUR \u2013 HEBERGEUR<\/h3>\n<h4>1.1. EDITEUR \u2013 CONTACT<\/h4>\n<p>Le site internet www.palaisbenedictine.com (ci-apr\u00e8s le &#8220;Site&#8221;) est \u00e9dit\u00e9 par BACARDI MARTINI FRANCE (ci-apr\u00e8s \u00ab\u00a0BMF\u00a0\u00bb), Soci\u00e9t\u00e9 par actions simplifi\u00e9e<\/p>\n<ul>\n<li>Capital social\u00a0: 342 000 euros,<\/li>\n<li>Immatricul\u00e9e au RCS de Bobigny sous le num\u00e9ro\u00a0: 414\u00a0749 200,<\/li>\n<li>Adresse du si\u00e8ge social\u00a0: 19 Avenue Michelet, 93 400 SAINT OUEN, FRANCE.<\/li>\n<\/ul>\n<p><u>Directeur de publication<\/u> : Pour toute question relative au Site, veuillez envoyer un e-mail \u00e0 l\u2019adresse \u00e9lectronique suivante : <a href=\"mailto:webmaster@bacardi.com\">webmaster@bacardi.com<\/a><\/p>\n<h4>1.2. HEBERGEUR<\/h4>\n<p>Le Site est h\u00e9berg\u00e9 par la soci\u00e9t\u00e9 la soci\u00e9t\u00e9 Admit One<\/p>\n<ul>\n<li>raison sociale : Collaborative Software Limited<\/li>\n<li>adresse du si\u00e8ge social : Unit 13 Leanne Business Centre, Sanford Lane, Wareham, Dorset, BH20 4DY, England<\/li>\n<li>n\u00b0 t\u00e9l : 01929 551 356<\/li>\n<li>RCS n\u00b0 : 4040744<\/li>\n<\/ul>\n<h3>2. CONDITIONS GENERALES D\u2019UTILISATION DU SITE INTERNET<\/h3>\n<p>Le Site est publi\u00e9 par BACARDI MARTINI FRANCE, soci\u00e9t\u00e9 de droit fran\u00e7ais au capital de 342 000 euros dont le si\u00e8ge social est situ\u00e9 19, avenue Michelet 93400 Saint-Ouen, France, immatricul\u00e9e au RCS de Bobigny sous le n\u00b0 414 749 200 (ci-apr\u00e8s &#8220;BMF&#8221;).<\/p>\n<p>L\u2019utilisation du Site par toute personne (ci-apr\u00e8s &#8220;vous&#8221; ou &#8220;l\u2019utilisateur&#8221;), quel que soit l\u2019objet de sa visite, est r\u00e9gie par les pr\u00e9sentes conditions g\u00e9n\u00e9rales d\u2019utilisation (ci-apr\u00e8s les &#8220;Conditions G\u00e9n\u00e9rales d\u2019Utilisation&#8221;). Les Conditions G\u00e9n\u00e9rales d\u2019Utilisation ont pour objet de d\u00e9finir les conditions d\u2019acc\u00e8s, de navigation et d\u2019utilisation du Site.<\/p>\n<p>En acc\u00e9dant et utilisant le Site, vous acceptez sans r\u00e9serve l\u2019application des Conditions G\u00e9n\u00e9rales d&#8217;Utilisation et des clauses applicables en mati\u00e8re de protection des donn\u00e9es personnelles (voir la Charte Donn\u00e9es Personnelles &amp; Cookies).<\/p>\n<p>BMF peut \u00e0 tout moment modifier et mettre \u00e0 jour les Conditions G\u00e9n\u00e9rales d&#8217;Utilisation et la Charte de Donn\u00e9es Personnelles &amp; Cookies. L\u2019utilisateur est invit\u00e9 \u00e0 les consulter en ligne r\u00e9guli\u00e8rement.<\/p>\n<p>Pour acc\u00e9der au Site, vous devez avoir atteint l\u2019\u00e2ge l\u00e9gal de consommation et\/ou d\u2019achat d\u2019alcool selon la l\u00e9gislation en vigueur dans votre pays de r\u00e9sidence (l\u2019\u00e2ge le plus \u00e9lev\u00e9 \u00e9tant celui pris en consid\u00e9ration).<\/p>\n<p>Si aucun \u00e2ge l\u00e9gal n\u2019existe dans votre pays de r\u00e9sidence, vous devez avoir au moins 21 ans pour acc\u00e9der au Site.<\/p>\n<h4>2.1. NAVIGATION SUR LE SITE<\/h4>\n<h5>2.1.1. Acc\u00e8s au Site<\/h5>\n<p>Les mat\u00e9riels et logiciels n\u00e9cessaires pour l\u2019acc\u00e8s \u00e0 Internet et au Site rel\u00e8vent de la responsabilit\u00e9 des utilisateurs du Site.<\/p>\n<p>BMF se r\u00e9serve le droit, \u00e0 sa seule discr\u00e9tion, de suspendre ou mettre fin \u00e0 l\u2019acc\u00e8s \u00e0 tout ou partie du Site, de son contenu ou services propos\u00e9s sur le Site, sans notification pr\u00e9alable et sans que cela soit susceptible de donner lieu \u00e0 une quelconque indemnisation au profit d\u2019un utilisateur.<\/p>\n<p><strong>Il est strictement interdit de modifier les \u00e9l\u00e9ments logiciels du Site en vue d&#8217;obtenir un acc\u00e8s non autoris\u00e9 au Site.<\/strong><\/p>\n<h5>2.1.2 Liens hypertextes<\/h5>\n<p>Le Site peut pr\u00e9senter des liens vers d\u2019autres sites ou d&#8217;autres sources Internet. Dans la mesure o\u00f9 BMF ne peut contr\u00f4ler ces sites et ces sources externes, BMF ne saurait \u00eatre tenue responsable du contenu, publicit\u00e9s, produits, services ou tout autre \u00e9l\u00e9ment disponible sur ces sites ou sources externes. De plus, BMF ne pourra \u00eatre tenue responsable de tous dommages ou pertes (av\u00e9r\u00e9s ou all\u00e9gu\u00e9s) d\u00e9coulant directement ou indirectement de l&#8217;utilisation du contenu, des biens ou services disponibles sur ces sites ou sources externes.<\/p>\n<h5>2.1.3. Comportement des utilisateurs<\/h5>\n<p>Chaque utilisateur du Site garantit :<\/p>\n<ul>\n<li>avoir l\u2019\u00e2ge l\u00e9gal requis pour consommer et\/ou acheter de l\u2019alcool selon la l\u00e9gislation en vigueur dans son pays de r\u00e9sidence ;<\/li>\n<li>utiliser le Site \u00e0 des fins licites et personnelles, \u00e0 l\u2019exclusion de toute utilisation \u00e0 des fins commerciales, sauf accord \u00e9crit et pr\u00e9alable de BMF ;<\/li>\n<li>que, le cas \u00e9ch\u00e9ant, les donn\u00e9es qu\u2019il fournit sont exactes, sinc\u00e8res et \u00e0 jour.<\/li>\n<\/ul>\n<p>Il est interdit \u00e0 l\u2019utilisateur de faire toutes d\u00e9clarations et\/ou d\u2019agir au nom et\/ou pour le compte de BMF, de ses filiales et soci\u00e9t\u00e9s affili\u00e9es ainsi que de leurs actionnaires, administrateurs, dirigeants et salari\u00e9s respectifs, pour quelque cause que ce soit.<\/p>\n<p>Les utilisateurs doivent avoir sur le Site un comportement responsable, licite, courtois et respectueux \u00e0 l\u2019\u00e9gard des droits des autres utilisateurs du Site, de BMF, de ses soci\u00e9t\u00e9s affili\u00e9es et des tiers.<\/p>\n<p>L\u2019utilisateur doit notamment s\u2019abstenir de :<\/p>\n<ul>\n<li>t\u00e9l\u00e9charger vers le Site, afficher, envoyer par courrier \u00e9lectronique ou transmettre par tout autre moyen tout \u00e9l\u00e9ment contenant des virus logiciels, ou autres codes, fichiers ou programmes informatiques con\u00e7us pour interrompre, d\u00e9truire ou limiter les fonctionnalit\u00e9s de tout logiciel ou mat\u00e9riel informatique ou de tout \u00e9quipement de t\u00e9l\u00e9communication ;<\/li>\n<li>perturber ou interrompre le fonctionnement du Site, des serveurs ou r\u00e9seaux connect\u00e9s au Site ou enfreindre les exigences, proc\u00e9dures, r\u00e8gles ou r\u00e9glementations relatives ;<\/li>\n<li>tenter de porter atteinte au fonctionnement du Site, notamment en exposant le Site \u00e0 un virus, en causant une surcharge de consultation (bande passante), en surchargeant le serveur, en envoyant des &#8220;spams&#8221; ou en surchargeant le service messagerie du Site ;<\/li>\n<li>consulter des informations qui ne lui sont pas destin\u00e9es ou acc\u00e9der \u00e0 un serveur ou un compte auquel l\u2019utilisateur n\u2019est pas autoris\u00e9 \u00e0 acc\u00e9der ;<\/li>\n<li>chercher \u00e0 \u00e9valuer, \u00e0 constater ou \u00e0 tester la vuln\u00e9rabilit\u00e9 du Site, ou enfreindre les mesures de s\u00e9curit\u00e9 ou d\u2019authentification du Site sans l\u2019accord \u00e9crit pr\u00e9alable de BMF ;<\/li>\n<li>exercer une activit\u00e9 ill\u00e9gale ou toute autre activit\u00e9 susceptible de porter pr\u00e9judice aux droits de BMF, de ses fournisseurs, prestataires, d\u00e9taillants, annonceurs ou autres personnes, et s\u2019abstenir d\u2019y inciter des tiers ;<\/li>\n<li>t\u00e9l\u00e9charger vers le Site, transmettre, poster ou mettre par tout moyen \u00e0 disposition des \u00e9l\u00e9ments publicitaires ou promotionnels non sollicit\u00e9s ou non autoris\u00e9s, des &#8220;junk mails&#8221;, des &#8220;spams&#8221;, des &#8220;cha\u00eenes de lettres&#8221; ou toute autre forme de sollicitation ;<\/li>\n<li>t\u00e9l\u00e9charger vers le Site, afficher, envoyer par courrier \u00e9lectronique ou transmettre un contenu ill\u00e9gal, pr\u00e9judiciable, diffamatoire, offensant, raciste, vulgaire, obsc\u00e8ne, mena\u00e7ant, violent, contraire aux bonnes m\u0153urs,<\/li>\n<li>nt atteinte \u00e0 la vie priv\u00e9e d\u2019une personne, d\u00e9sobligeant ou choquant notamment d\u2019un point de vue racial, ethnique ou sexiste ;<\/li>\n<li>envoyer par courrier \u00e9lectronique ou transmettre par tout autre moyen tout contenu du Site \u00e0 destination de personnes n\u2019ayant pas l\u2019\u00e2ge l\u00e9gal pour consommer et\/ou acheter de l\u2019alcool dans leur pays de r\u00e9sidence ou r\u00e9sidant dans un pays restreignant ou interdisant la publicit\u00e9 pour des boissons alcooliques.<\/li>\n<\/ul>\n<p>Chaque utilisateur s\u2019engage \u00e0 respecter toutes les lois, r\u00e8gles et proc\u00e9dures applicables relatives au comportement des utilisateurs en ligne et \u00e0 la transmission des donn\u00e9es techniques.<\/p>\n<p>Le cas \u00e9ch\u00e9ant, BMF peut mettre fin \u00e0 tout moment au droit d\u2019acc\u00e8s au Site d\u2019un utilisateur si celui-ci ne respecte pas les obligations qui lui incombent en vertu des Conditions G\u00e9n\u00e9rales d\u2019Utilisation et\/ou de tout autre document compl\u00e9mentaire, sans pr\u00e9judice du droit de BMF de demander des dommages-int\u00e9r\u00eats.<\/p>\n<h5>2.1.4 Contenu publi\u00e9 par les utilisateurs<\/h5>\n<p>Le cas \u00e9ch\u00e9ant, les utilisateurs du Site sont seuls responsables des contenus qu\u2019ils postent sur le Site et des cons\u00e9quences de leur diffusion, de leur publication, de leur transfert ou de leur mise \u00e0 disposition. BMF ne cautionne aucun contenu, opinion, recommandation ou avis exprim\u00e9 par les utilisateurs sur le Site, et d\u00e9cline toute responsabilit\u00e9 relative au contenu post\u00e9 sur le Site, dans les limites de la r\u00e9glementation applicable.<\/p>\n<h2>Conditions G\u00e9n\u00e9rales de vente en ligne :<\/h2>\n<h3>ARTICLE 1 : PREAMBULE<\/h3>\n<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (ci-apr\u00e8s d\u00e9sign\u00e9es les \u00ab <strong>Conditions G\u00e9n\u00e9rales de Vente<\/strong>\u00a0\u00bb) sont applicables \u00e0 tout achat de Billet permettant de visiter Le Palais B\u00e9n\u00e9dictine, exploit\u00e9 par BACARDI MARTINI FRANCE, SAS \u2013 soci\u00e9t\u00e9 au capital de 342\u00a0000\u20ac &#8211; Immatricul\u00e9e au RCS de Bobigny sous le num\u00e9ro 414\u00a0749 200 \u2013 si\u00e8ge 16, Avenue Michelet 93400 SAINT OUEN (ci-apr\u00e8s \u00ab\u00a0BMF\u00a0\u00bb)\u00a0 si cet achat est effectu\u00e9 via le site Internet disponible \u00e0 l\u2019adresse Internet <a href=\"http:\/\/www.palaisbenedictine.com\">www.palaisbenedictine.com<\/a> (ci-apr\u00e8s d\u00e9sign\u00e9 \u00ab <strong>le Site<\/strong> \u00bb).<\/p>\n<p>Le Client tel que d\u00e9fini \u00e0 l\u2019article 2 des pr\u00e9sentes est invit\u00e9 \u00e0 lire attentivement les Conditions G\u00e9n\u00e9rales de Vente qui visent \u00e0 d\u00e9finir les relations contractuelles entre le Client et BMF et les conditions applicables \u00e0 l\u2019achat de Billets en ligne ainsi que la grille tarifaire figurant sur le site Internet rubrique \u00ab Offres &amp; tarifs \u00bb.<\/p>\n<p>La confirmation de la commande d\u2019un Billet via le Site implique l\u2019acceptation sans r\u00e9serve par le Client de l\u2019int\u00e9gralit\u00e9 des Conditions G\u00e9n\u00e9rales de Vente dont il reconna\u00eet avoir pris connaissance pr\u00e9alablement \u00e0 la validation de son achat.<\/p>\n<p>Les Conditions G\u00e9n\u00e9rales de Vente applicables sont celles disponibles sur le Site \u00e0 la date de l\u2019achat du Billet. BMF se r\u00e9serve le droit d\u2019adapter ou de modifier les Conditions G\u00e9n\u00e9rales de Vente, sachant que les modifications des Conditions G\u00e9n\u00e9rales de Vente ne seront applicables qu\u2019aux achats de Billets effectu\u00e9s post\u00e9rieurement \u00e0 leur date d\u2019entr\u00e9e en vigueur telles qu\u2019elles figurent sur le Site.<\/p>\n<h3>ARTICLE 2 : DEFINITIONS<\/h3>\n<p>Tous les termes ci-apr\u00e8s d\u00e9finis commen\u00e7ant par une majuscule, qu\u2019ils soient utilis\u00e9s au singulier ou au pluriel, auront la signification suivante dans le cadre des Conditions G\u00e9n\u00e9rales de Vente :<\/p>\n<p>\u00ab <strong>Billet<\/strong> \u00bb : d\u00e9signe le ticket d\u2019entr\u00e9e donnant droit \u00e0 une entr\u00e9e unique pour une personne au Palais B\u00e9n\u00e9dictine ;<\/p>\n<p>\u00ab <strong>Client<\/strong> \u00bb : d\u00e9signe toute personne majeure effectuant un achat de Billet sur le Site et ayant accept\u00e9 les Conditions G\u00e9n\u00e9rales de Vente selon les modalit\u00e9s pr\u00e9vues \u00e0 l\u2019article 3.2 ci-apr\u00e8s.<\/p>\n<p>\u00ab <strong>Grille tarifaire<\/strong> \u00bb : d\u00e9signe la grille tarifaire du Palais B\u00e9n\u00e9dictine figurant sur le site Internet rubrique \u00ab Offres &amp; tarifs \u00bb.<\/p>\n<h3>ARTICLE 3 : CONDITIONS D\u2019ACHAT<\/h3>\n<h4>3.1 &#8211; MODALITES D\u2019ACHAT<\/h4>\n<h5>3.1.1 Ouverture du compte personnel<\/h5>\n<p>Pour toute premi\u00e8re commande, le Client devra au pr\u00e9alable acc\u00e9der au site en tant qu\u2019invit\u00e9 ou cr\u00e9er un compte personnel et renseigner \u00e0 cet effet le formulaire d\u2019inscription pr\u00e9vu \u00e0 cet effet sur l\u2019onglet \u00ab cr\u00e9er un compte \u00bb du Site.<\/p>\n<p>L\u2019ouverture d\u2019un compte personnel comprend notamment la saisie de deux (2) identifiants : une adresse \u00e9lectronique et un mot de passe.<\/p>\n<p>Le Client s\u2019engage \u00e0 remplir le formulaire d\u2019inscription en veillant \u00e0 donner les informations n\u00e9cessaires, compl\u00e8tes et exactes et, le cas \u00e9ch\u00e9ant, \u00e0 proc\u00e9der \u00e0 leur mise \u00e0 jour en cas de modifications ult\u00e9rieures.<\/p>\n<p>Les identifiants du Client sont personnels et devront \u00eatre tenus confidentiels. Le Client s\u2019interdit de les divulguer \u00e0 un tiers ou de les c\u00e9der.<\/p>\n<p>Le Client est responsable de l\u2019utilisation de ses identifiants et, le cas \u00e9ch\u00e9ant, il lui appartient d\u2019informer imm\u00e9diatement par \u00e9crit BMF de toute utilisation de ses identifiants faite \u00e0 son insu afin que BMF proc\u00e8de \u00e0 la d\u00e9sactivation desdits identifiants.<\/p>\n<p>En vue du traitement de sa demande, le Client doit communiquer \u00e0 BMF son identit\u00e9 compl\u00e8te ainsi que son identifiant (adresse \u00e9lectronique).<\/p>\n<h5>3.1.2 Modalit\u00e9s de commande<\/h5>\n<p>Le Client s\u2019engage \u00e0 remplir le formulaire de commande en veillant \u00e0 donner les informations n\u00e9cessaires, compl\u00e8tes et exactes.<\/p>\n<p>Le Client s\u00e9lectionne le type de Billets qu\u2019il souhaite commander en cliquant sur l\u2019onglet \u00ab votre billet \u00bb et renseigne le nombre de Billets. Il peut \u00e0 tout moment v\u00e9rifier les Billets s\u00e9lectionn\u00e9s en cliquant sur l\u2019onglet \u00ab votre s\u00e9lection \u00bb.<\/p>\n<p>Le montant de la commande du Client est limit\u00e9 \u00e0 l\u2019\u00e9quivalent de 10 billets.<\/p>\n<p>L\u2019obtention d\u2019une contremarque donnant acc\u00e8s \u00e0 une d\u00e9gustation sera remise au Client uniquement aux caisses ou \u00e0 l\u2019accueil du Palais B\u00e9n\u00e9dictine sur pr\u00e9sentation du \u00ab voucher \u00bb. Le Palais B\u00e9n\u00e9dictine se r\u00e9serve le droit de v\u00e9rifier l\u2019\u00e2ge l\u00e9gal du Client.<\/p>\n<p>Le Client reconna\u00eet avoir pris connaissance des services, r\u00e9ductions de prix et, le cas \u00e9ch\u00e9ant, gratuit\u00e9s auxquelles il peut pr\u00e9tendre pour sa visite (sur le site Internet rubrique \u00ab Offres &amp; tarifs \u00bb), les services, r\u00e9ductions de prix ou gratuit\u00e9s disponibles sur le Site pouvant diff\u00e9rer des services, r\u00e9ductions de prix ou gratuit\u00e9s susceptibles d\u2019\u00eatre obtenus par le Client directement en caisse le jour de la visite.<\/p>\n<p>Les commandes sont soumises aux pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente ainsi qu\u2019aux conditions g\u00e9n\u00e9rales d\u2019utilisation du Site.<\/p>\n<p>Pour des raisons de s\u00e9curit\u00e9, l\u2019achat de Billets ne garantit pas l\u2019acc\u00e8s au Palais B\u00e9n\u00e9dictine en cas de forte affluence ne correspondant pas aux capacit\u00e9s d\u2019accueil du Palais B\u00e9n\u00e9dictine. Le Billet demeurera utilisable sur nouvelle pr\u00e9sentation du Client pour l\u2019ensemble des services souscrits ou pourra faire l\u2019objet, au choix du Client, d\u2019un remboursement imm\u00e9diat sur demande du Client, conform\u00e9ment \u00e0 l\u2019article 5.2.<\/p>\n<p>Tous les tarifs propos\u00e9s \u00e0 la vente sur place ne sont pas disponibles en ligne.<\/p>\n<h4>3.2 \u2013 MODALITES D\u2019ACCEPTATION DES CONDITIONS GENERALES DE VENTE<\/h4>\n<p>En cliquant sur \u00ab Valider \u00bb \u00e0 la fin du processus de commande et en cochant la case \u00ab J\u2019accepte les Conditions G\u00e9n\u00e9rales de Vente \u00bb, le Client d\u00e9clare avoir pris connaissance et accept\u00e9, sans r\u00e9serve, l\u2019int\u00e9gralit\u00e9 des Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n<h4>3.3 \u2013 MODALITES DE PAIEMENT<\/h4>\n<p>Le paiement et la s\u00e9curit\u00e9 de la transaction sont g\u00e9r\u00e9s par la soci\u00e9t\u00e9 REALEX Pay and Shop Limited, exer\u00e7ant \u00e9galement sous le nom de Realex Payments (ci-apr\u00e8s \u00ab REALEX \u00bb) dont le si\u00e8ge social est situ\u00e9 7-11 Sir John Rogerson\u2019s Quay, Dublin 2, Irlande, immatricul\u00e9e sous le n\u00b0324929.<\/p>\n<p>La Soci\u00e9t\u00e9 REALEX assure la pleine conformit\u00e9 financi\u00e8re du paiement et \u00e0 ce titre en assume l\u2019enti\u00e8re responsabilit\u00e9.<\/p>\n<p>Le paiement en ligne s&#8217;effectue exclusivement par carte bancaire Visa, MasterCard ou Eurocard.<\/p>\n<p>Apr\u00e8s v\u00e9rification de la commande et acceptation des Conditions G\u00e9n\u00e9rales de Vente dans les conditions vis\u00e9es ci-dessus, le Client est redirig\u00e9 vers un serveur de paiement s\u00e9curis\u00e9 sur lequel il effectue le paiement en ligne de la commande au moyen des r\u00e9f\u00e9rences de sa carte bancaire, lesquelles comprennent le num\u00e9ro, la date d\u2019expiration ainsi que le cryptogramme figurant au dos de la carte.<\/p>\n<p>Le montant de la commande est d\u00e9bit\u00e9 du compte bancaire du Client d\u00e8s la validation finale de la transaction sur le Site. Le d\u00e9bit de la carte bancaire est ind\u00e9pendant de l\u2019impression des Billets.<\/p>\n<p>En cas de rejet de paiement de la part du centre de paiement, la transaction est automatiquement annul\u00e9e. Tout achat en ligne est ferme et d\u00e9finitif, aucune annulation ou modification de la commande par le Client n\u2019est possible une fois le paiement confirm\u00e9.<\/p>\n<p>A l\u2019issue de sa commande, le Client re\u00e7oit un courriel de confirmation d\u2019achat (justificatif de transaction), envoy\u00e9 automatiquement par le syst\u00e8me de paiement s\u00e9curis\u00e9. Le justificatif de transaction comporte :<\/p>\n<ul>\n<li>le r\u00e9capitulatif de la commande ;<\/li>\n<li>la date, l\u2019heure et le montant de la transaction ;<\/li>\n<\/ul>\n<p><strong>Ce courriel n\u2019a pas de valeur de Billet, lequel sera d\u00e9livr\u00e9 selon les conditions pr\u00e9vues \u00e0 l\u2019article 4.3 \u00ab D\u00e9livrance des Billets \u00bb ci-apr\u00e8s.<\/strong><\/p>\n<h2>ARTICLE 4 \u2013 BILLETS<\/h2>\n<h3>4.1 \u2013 RESTRICTIONS D\u2019UTILISATION DU BILLET<\/h3>\n<p>Sous r\u00e9serve des stipulations pr\u00e9vues aux articles 3.2 et 5 des Conditions G\u00e9n\u00e9rales de Vente, aucun Billet ne peut \u00eatre repris, ni \u00e9chang\u00e9 ou rembours\u00e9.<\/p>\n<p>Toute reproduction du Billet est interdite.<\/p>\n<p>Toute revente du Billet est strictement interdite.<\/p>\n<p>Toute sortie du Palais B\u00e9n\u00e9dictine est d\u00e9finitive.<\/p>\n<h3>4.2 &#8211; PRIX DES BILLETS<\/h3>\n<p>Le prix des Billets est indiqu\u00e9 en Euros et payable en cette seule monnaie. Le prix des Billets est mentionn\u00e9 sur le Site.<\/p>\n<p>Le tarif applicable est celui en vigueur au jour de la commande par le Client.<\/p>\n<h3>4.3 &#8211; DELIVRANCE DES BILLETS<\/h3>\n<p>L\u2019impression du courriel de confirmation d\u2019achat envoy\u00e9 par BMF au Client ne constitue pas un Billet. Ce document ne peut en aucun cas servir de Billet et permettre l\u2019acc\u00e8s au Palais B\u00e9n\u00e9dictine.<\/p>\n<p>Les Billets imprimables \u00e0 domicile, sont disponibles et peuvent \u00eatre imprim\u00e9s par le Client jusqu\u2019\u00e0 sa date de visite en cliquant sur le lien figurant dans le courriel de confirmation d\u2019achat ou \u00e0 partir du compte personnel du Client, accessible depuis le Site. Pour \u00eatre valable, le Billet doit \u00eatre imprim\u00e9 en un (1) exemplaire sur du papier blanc A4, vierge recto et verso.<\/p>\n<p>Une bonne qualit\u00e9 d\u2019impression est n\u00e9cessaire. Les Billets partiellement imprim\u00e9s, souill\u00e9s, endommag\u00e9s ou illisibles ne sont pas accept\u00e9s et consid\u00e9r\u00e9s comme non-valables. Pour v\u00e9rifier la bonne qualit\u00e9 d\u2019impression, le Client doit s\u2019assurer que les informations inscrites sur le Billet ainsi que le code barre sont bien lisibles.<\/p>\n<p>En cas de perte ou de vol d\u2019un Billet ou d\u2019une duplication d\u2019un Billet, seule la premi\u00e8re personne, pr\u00e9sentant ledit Billet, est consid\u00e9r\u00e9e comme \u00e9tant le porteur l\u00e9gitime du Billet et peut acc\u00e9der au site du Palais B\u00e9n\u00e9dictine.<\/p>\n<p>BMF ne peut en aucun cas voir sa responsabilit\u00e9 engag\u00e9e en cas de perte ou de vol du Billet. Il pourra cependant \u00eatre d\u00e9livr\u00e9 un duplicata en caisse sur pr\u00e9sentation d&#8217;une pi\u00e8ce d&#8217;identit\u00e9 et sur indication de l\u2019identifiant et de la date de r\u00e9servation, sous r\u00e9serve que le Billet n&#8217;ait pas \u00e9t\u00e9 utilis\u00e9.<\/p>\n<h2>ARTICLE 5 \u2013 MODALITES DE REMBOURSEMENT<\/h2>\n<h3>5.1 &#8211; <u>Absence de droit de r\u00e9traction<\/u><\/h3>\n<p>La vente de Billets pour la visite du Palais B\u00e9n\u00e9dictine constituant une prestation de services d\u2019activit\u00e9s de loisirs devant \u00eatre fournie \u00e0 une date d\u00e9termin\u00e9e ou \u00e0 une p\u00e9riode d\u00e9termin\u00e9e, conform\u00e9ment aux dispositions de l\u2019article L.121-21-8 12\u00b0 du Code de la Consommation, les dispositions de l\u2019article L.121-21 du m\u00eame code, relatives au droit de r\u00e9tractation du consommateur, ne sont pas applicables \u00e0 l\u2019achat de Billets.<\/p>\n<p>Cependant, en cas d\u2019impossibilit\u00e9 de se pr\u00e9senter \u00e0 la visite, le montant de la r\u00e9servation pourra \u00eatre cr\u00e9dit\u00e9 sur une carte cadeau valable 1 an et utilisable pour une prochaine visite. Cette demande doit \u00eatre adress\u00e9e par e-mail \u00e0 l\u2019adresse suivante : <a href=\"mailto:infos@benedictine.fr\">infos@benedictine.fr<\/a><\/p>\n<h3>5.2 \u2013 <u>Fermeture partielle ou totale du Palais B\u00e9n\u00e9dictine avant le d\u00e9but de la visite<\/u><\/h3>\n<p>BMF peut \u00eatre amen\u00e9e \u00e0 restreindre les horaires d\u2019ouverture ou \u00e0 fermer le site du Palais B\u00e9n\u00e9dictine. Dans cette derni\u00e8re hypoth\u00e8se et dans la mesure o\u00f9 le Client peut justifier de son incapacit\u00e9 \u00e0 revenir \u00e0 une date ult\u00e9rieure, la valeur du prix facial du Billet pay\u00e9 par le Client est rembours\u00e9e par BMF \u00e0 l\u2019exclusion de tout autre d\u00e9dommagement ou indemnit\u00e9 quelconque.<\/p>\n<p>Sous ces conditions, le remboursement est effectu\u00e9 sur demande \u00e9crite du Client pr\u00e9cisant la date \u00e0 laquelle il n\u2019a pas pu visiter le Palais B\u00e9n\u00e9dictine, accompagn\u00e9 de tout document le justifiant, sur pr\u00e9sentation d\u2019un relev\u00e9 d\u2019identit\u00e9 bancaire et de son Billet. Avant tout remboursement, le Billet sera invalid\u00e9 par BMF.<\/p>\n<p>Cette demande ne peut intervenir qu\u2019au-del\u00e0 de la date de validit\u00e9 du Billet. Aucun remboursement ne sera effectu\u00e9 sur place.<\/p>\n<ul>\n<li>Cette demande doit \u00eatre adress\u00e9e \u00e0 l\u2019adresse suivante : <a href=\"mailto:infos@benedictine.fr\">infos@benedictine.fr<\/a><\/li>\n<\/ul>\n<h3>5.3 \u2013 <u>Fermeture partielle ou totale du Palais B\u00e9n\u00e9dictine en cours de visite<\/u><\/h3>\n<p>BMF ne saurait \u00eatre tenue responsable en cas d\u2019\u00e9v\u00e9nement de force majeure perturbant la bonne tenue de la visite du Palais B\u00e9n\u00e9dictine et entra\u00eenant, le cas \u00e9ch\u00e9ant, sa fermeture totale ou partielle au public. Dans ce cas, aucun remboursement ne sera accord\u00e9.<\/p>\n<p>Il en sera de m\u00eame si BMF est amen\u00e9e \u00e0 fermer tout ou partie du Palais B\u00e9n\u00e9dictine pour des raisons d\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral, de risques de troubles s\u00e9rieux \u00e0 l\u2019ordre public, de risque pour la s\u00e9curit\u00e9 des personnes ou des biens.<\/p>\n<h2>ARTICLE 6 \u2013 CONDITIONS D\u2019ACCES AU CHATEAU DE COGNAC<\/h2>\n<h3>6.1 \u2013 ACCUEIL ET MODALITES DE LA VISITE<\/h3>\n<p>Le Client, muni de son Billet, se pr\u00e9sente directement aux points de contr\u00f4le du Palais B\u00e9n\u00e9dictine, aux heures d\u2019ouverture pr\u00e9cis\u00e9es sur le Site.<\/p>\n<p>L\u2019acc\u00e8s au Palais B\u00e9n\u00e9dictine se fait dans l\u2019ordre d\u2019arriv\u00e9e des visiteurs en possession d\u2019un Billet au point de contr\u00f4le.<\/p>\n<h3>6.2 \u2013 CONTROLE DES BILLETS<\/h3>\n<p>Seul le Billet avec code barre (ou flash code ou autre) est valable pour acc\u00e9der au Palais B\u00e9n\u00e9dictine.<\/p>\n<p>Tout Billet est syst\u00e9matiquement contr\u00f4l\u00e9 \u00e0 l\u2019entr\u00e9e du Palais B\u00e9n\u00e9dictine. Ce contr\u00f4le s\u2019effectue par la lecture du code barre (ou flash code ou autre) figurant sur le Billet.<\/p>\n<h2>ARTICLE 7 \u2013 RESPONSABILITE<\/h2>\n<p>La visite du Palais B\u00e9n\u00e9dictine est effectu\u00e9e sous la seule responsabilit\u00e9 du Client.<\/p>\n<p>Le Client sera tenu pour responsable de tout dommage, direct ou indirect, qu\u2019il pourrait causer, ou du fait des personnes ou choses sous sa garde, \u00e0 l&#8217;occasion de leur pr\u00e9sence dans l\u2019enceinte du Palais B\u00e9n\u00e9dictine, que ce soit \u00e0 l&#8217;\u00e9gard du personnel et\/ou de la client\u00e8le du Palais B\u00e9n\u00e9dictine ou \u00e0 l&#8217;\u00e9gard de tout mat\u00e9riel mis \u00e0 disposition du Client.<\/p>\n<p>BMF ne peut voir sa responsabilit\u00e9 engag\u00e9e si l&#8217;inex\u00e9cution ou la mauvaise ex\u00e9cution de ses obligations au titre des Conditions G\u00e9n\u00e9rales de Vente est imputable soit au Client, soit au fait, impr\u00e9visible et insurmontable d\u2019un tiers au contrat, soit \u00e0 un cas de force majeure.<\/p>\n<h2>ARTICLE 8 \u2013 SECURISATION DES PAIEMENTS<\/h2>\n<p>Le Site fait l&#8217;objet d&#8217;un syst\u00e8me de s\u00e9curisation.<\/p>\n<p>La soci\u00e9t\u00e9 REALEX garantit que les moyens et prestations de cryptologie utilis\u00e9s pour s\u00e9curiser les transactions ont fait l\u2019objet d\u2019une autorisation ou d\u2019une d\u00e9claration en application de la l\u00e9gislation en vigueur.<\/p>\n<h2>ARTICLE 9 \u2013 RESILIATION DE COMPTE PERSONNEL<\/h2>\n<p>Le Client peut r\u00e9silier son compte personnel en en faisant la demande par courrier ou par courriel \u00e0 <a href=\"mailto:webmaster@bacardi.com\">webmaster@bacardi.com<\/a>.<\/p>\n<p>BMF se r\u00e9serve le droit de r\u00e9silier le compte personnel du Client de plein droit, sans pr\u00e9avis, sans formalit\u00e9 judiciaire et sans indemnit\u00e9s, par courrier \u00e9lectronique ou par simple courrier postal dans les cas suivants :<\/p>\n<ul>\n<li>utilisation du service de billetterie ou du Site contraire \u00e0 l&#8217;ordre public et\/ou aux bonnes m\u0153urs;<\/li>\n<li>atteinte aux droits de propri\u00e9t\u00e9 intellectuelle de BMF ainsi qu\u2019\u00e0 toute filiale et\/ou affili\u00e9 au Groupe BMF et\/ou \u00e0 ceux d&#8217;un tiers;<\/li>\n<li>acte affectant le fonctionnement du service de billetterie en ligne et\/ou du Site;<\/li>\n<li>perte, d\u00e9tournement ou utilisation non autoris\u00e9e ou frauduleuse des identifiant et mot de passe;<\/li>\n<li>tout autre manquement de la part du Client \u00e0 ses obligations au titre des Conditions G\u00e9n\u00e9rales de Vente.<\/li>\n<\/ul>\n<p>BMF ne peut en aucun cas \u00eatre tenue responsable \u00e0 l\u2019encontre du Client ou \u00e0 l&#8217;encontre de tiers pour la r\u00e9siliation d\u2019un compte intervenue dans les conditions pr\u00e9vues au pr\u00e9sent article.<\/p>\n<h2>ARTICLE 10 \u2013 DISPOSITIONS DIVERSES<\/h2>\n<h3>10.1 \u2013 ARCHIVAGE ELECTRONIQUE<\/h3>\n<p>BMF archive les commandes et re\u00e7us de paiement sur un support fiable et durable constituant une copie fid\u00e8le, conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur.<\/p>\n<p>Sous r\u00e9serve de l\u2019application de toute disposition imp\u00e9rative portant sur la dur\u00e9e de la conservation des contrats de consommation (10 ans pour les contrats conclus par voie \u00e9lectronique portant sur une somme sup\u00e9rieure ou \u00e9gale \u00e0 120 euros conform\u00e9ment \u00e0 l\u2019article L 134-2 du Code de la Consommation, BMF conserve ces supports pendant un d\u00e9lai de cinq ans, \u00e0 compter de la visite du Palais B\u00e9n\u00e9dictine par le Client. BMF s\u2019engage \u00e0 en garantir l\u2019acc\u00e8s \u00e0 tout moment au Client et \u00e0 lui communiquer une copie des Conditions G\u00e9n\u00e9rales de Vente, si celui-ci en fait la demande \u00e0 BMF en \u00e9crivant \u00e0 l\u2019adresse figurant \u00e0 l\u2019article 10.7 des pr\u00e9sentes.<\/p>\n<p>Les registres informatis\u00e9s de BMF sont consid\u00e9r\u00e9s par les Parties comme preuve des communications, commandes, paiements et transactions intervenus entre elles.<\/p>\n<p>Le Client accepte que toutes les correspondances et\/ou communication et\/ ou transmission d\u2019information ayant lieu avec BMF par voie \u00e9lectronique sont pr\u00e9sum\u00e9es avoir la m\u00eame force probante qu\u2019un \u00e9crit sur support papier.<\/p>\n<h3>10.2 \u2013 SERVICE CLIENTELE<\/h3>\n<p>Pour toute information ou question relative au Palais B\u00e9n\u00e9dictine, le Client peut adresser :<\/p>\n<ul>\n<li>un courriel \u00e0 l\u2019adresse : <a href=\"mailto:infos@benedictine.fr\">infos@benedictine.fr<\/a><\/li>\n<\/ul>\n<h3>10.3 \u2013 SUIVI DE LA COMMANDE<\/h3>\n<p>Le Client peut, \u00e0 tout moment, consulter le r\u00e9capitulatif de ses commandes en se connectant sur son compte personnel.<\/p>\n<h3>10.4 \u2013 NULLITE<\/h3>\n<p>Si l&#8217;une des stipulations des Conditions G\u00e9n\u00e9rales de Vente s&#8217;av\u00e9rait nulle au regard d&#8217;une r\u00e8gle de droit en vigueur ou d&#8217;une d\u00e9cision judiciaire devenue d\u00e9finitive, elle serait alors r\u00e9put\u00e9e non \u00e9crite, sans pour autant entra\u00eener la nullit\u00e9 du contrat, ni alt\u00e9rer la validit\u00e9 de ses autres stipulations.<\/p>\n<h3>10.5 \u2013 MEDIATION<\/h3>\n<p>En cas de litige, le Client a la possibilit\u00e9, avant toute action en justice, de recourir gratuitement \u00e0 une proc\u00e9dure de m\u00e9diation conventionnelle ou \u00e0 tout autre mode alternatif de r\u00e8glement des diff\u00e9rends afin de rechercher une solution amiable.<\/p>\n<h3>10.6 &#8211; DROIT APPLICABLE \u2013LITIGES<\/h3>\n<p>Les ventes de Billets vis\u00e9es aux Conditions G\u00e9n\u00e9rales de Vente sont soumises \u00e0 la loi fran\u00e7aise.<\/p>\n<p>En cas de r\u00e9clamation, le Client peut s\u2019adresser au service client\u00e8le dont les coordonn\u00e9es figurent \u00e0 l\u2019article 10.2 des Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n<p>En cas de litige, les Parties saisiront la juridiction comp\u00e9tente.<\/p>\n<h3>10.7 &#8211; ELECTION DE DOMICILE<\/h3>\n<p>Pour l\u2019ex\u00e9cution des pr\u00e9sentes et des actes qui en seraient la suite ou cons\u00e9quences, les Parties font \u00e9lection de domicile savoir :<\/p>\n<p>Pour BMF : 19, Avenue Michelet, 93 400 SAINT-OUEN, France<\/p>\n<p>Pour le Client : A l\u2019adresse qu\u2019il a indiqu\u00e9e lors de la commande.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales d\u2019utilisation 1. EDITEUR \u2013 HEBERGEUR 1.1. EDITEUR \u2013 CONTACT Le site internet www.palaisbenedictine.com (ci-apr\u00e8s le &#8220;Site&#8221;) est \u00e9dit\u00e9 par BACARDI MARTINI FRANCE (ci-apr\u00e8s \u00ab\u00a0BMF\u00a0\u00bb), Soci\u00e9t\u00e9 par actions simplifi\u00e9e Capital social\u00a0: 342 000 euros, Immatricul\u00e9e au RCS de Bobigny sous le num\u00e9ro\u00a0: 414\u00a0749 200, Adresse du si\u00e8ge social\u00a0: 19 Avenue Michelet, 93 400 SAINT [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - B\u00e9n\u00e9dictine<\/title>\n<meta name=\"description\" content=\"Terms and Conditions - B\u00e9n\u00e9dictine\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.benedictinedom.com\/flamboyant-palais\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - 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